Well, the Comast technician came and was very proficient. And the Comcast customer service guy "on the mainland" called to ask how it went and promised me he'd bring my suggestion into a meeting tomorrow about keeping customer service in the US and hiring more operators and repair people so there aren't such long waits.
It might be just hot air, but if enough customers do it, you never know. Meanwhile, I intend to take part in the march on Wall Street tomorrow. So far two of the three unions I belong to—the WGA and AFTRA—have sent out calls to join them there. No word from SAG as far as I know. I'll let you know how it goes.
Double meanwhile: here's a link to an online interview the poet Burt Kimmelman did of me and was just "published" online in Jacket. Some "interesting" photos included!